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You have questions, we have answers.

Still can’t find what you are looking for?


Your Care:

Some of our products require a prescription. Once you have completed the pre consultation questionnaire, you will be able to see which products can be purchased only with a prescription

100%. You will be able to reschedule or cancel via the Calendly email. For rescheduling, you will be able to see other alternative timings.  You can also email us at hello@itshabib.co. to reschedule or cancel

Our doctors will call you on the phone number you have used for registration. You will receive an email notification an hour before you appointment as a reminder

Yes, we can facilitate for the delivery of the products with outside prescriptions. Please reach out to us at hello@itshabib.co.

At this moment, we are not accepting any insurance plans

All our clinicians are licensed by the DOH and the Ministry of Health

Your Order

We aim to facilitate delivery within 36 hours of the prescription being issued. Please contact us at hello@itshabib.co if you have not received your order

Habib orders products and services that can be purchased on an automatically renewing subscription basis. For subscription-based products and services, your payments will be billed at regular intervals, as described using the checkout process, until your treatment plan is complete, or your treatment plan is cancelled.

You may cancel your subscription at any time. There are two ways to cancel your subscription:

  1. via your Stripe email notification
  2. by sending an email to support@itshabib.co

a- Generally, we are not able to issue refunds for order once they are processed except under few circumstances such as:

  1. our pharmacy partner cannot fulfill your order due to lack of stock
  2. a product or pricing error is identified
  3.  a product is faulty


b- If you are eligible for a refund, it will be made using the payment method you used for the original transaction. We cannot process refunds to alternative cards or payment methods

Unfortunately, we do not accept returns. Our pharmacies follow a strict code of professional practice and are under obligation to ensure that medication has been always produced and stored under strict conditions. If you think your product is faulty or has been damaged in transit, please contact hello@itshabib.co. and we will be happy to assist


All your photos and data are stored securely as per our privacy policy and local regulations

Hair loss

Male pattern baldness is the most common type of hair loss. It’s usually passed down through families and happens when your body starts producing too much DHT (Dihydrotestosterone), a hormone that causes hair follicles to shrink and makes your hair fall out. DHT also affects your hair growth cycle, so that your follicles enter the resting phase longer and stay in the growth phase for a shorter time.

If you experience hair loss, there are effective treatments available. Modern-day treatments are easily available, affordable, and have a very high success rate.

There are two approved treatments for a receding hairline. One, finasteride, blocks the hormone DHT, which shrinks hair follicles. The other, minoxidil, widens blood vessels to help with nutrient transfer and oxygen delivery to the scalp. Using both as a joint treatment as seen as the most effective method to treat your hair loss

Side effects from hair loss treatments are rare, and most patients will not experience any. A very small percentage may notice irritation to the scalp, more hair on their body, or mild cases of erectile dysfunction. The topical spray that our doctors suggest for hair loss has a lower risk of systemic side effects as it is applied topically rather than taken orally

There is no cure for male pattern baldness, but the medications suggested by our doctors at Habib can not help you only keep the hair you have, but in many cases can help regrow the hair you have lost